Jimdo vs Shopify for eCommerce

Last updated on June 1st, 2023 at 03:30 pm.

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Welcome to our extensive comparison of Jimdo and Shopify. These two platforms are both popular options for building and managing an online store, but they have some significant differences that make them better suited for different types of businesses.

In this article, we will take a detailed look at the product features, pricing, ease of use, and customer support of both platforms. By the end, you should have a good understanding of which platform is the best fit for your needs.

Whether you are just starting out with e-commerce or are looking to switch to a new platform, this comparison will provide valuable insights to help you make an informed decision. So let’s dive in and see how Jimdo and Shopify stack up against each other.

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The main features of Shopify:

E-commerce functionality: Shopify is a full-featured e-commerce platform that allows you to sell products online, in person, and on social media. It offers a range of payment gateways, including support for popular options like PayPal, Stripe, and Square. You can also manage your shipping options, set up tax rates, and track your inventory.
Website building tools: Shopify provides a range of customizable templates and design tools to help you create a professional-looking online store. You can easily add and manage your products, create landing pages, and customize the look and feel of your store. Shopify also has built-in SEO tools to help improve your search engine rankings.
Marketing and sales tools: Shopify offers a variety of tools to help you promote and sell your products. You can create email campaigns, set up abandoned cart recovery, and integrate with social media platforms like Facebook and Instagram. Shopify also provides tools for creating discount codes, setting up gift cards, and tracking customer analytics.
Customer support: Shopify offers a range of support options, including live chat, email, and phone support. They also have a comprehensive knowledge base and a variety of tutorials to help you get started with their platform.
Other features: Some other notable features of Shopify include support for multiple languages and currencies, the ability to create custom reports, and integration with a range of third-party apps and tools.

Here is an overview of the main features of Jimdo:

E-commerce functionality: Jimdo offers basic e-commerce functionality, including support for payment gateways like PayPal and Stripe. You can add and manage your products, set up shipping options, and track your inventory. However, the e-commerce features on Jimdo are more limited compared to those on Shopify.
Website building tools: Jimdo provides a range of customizable templates and design tools to help you create a professional-looking website. You can easily add and edit pages, insert multimedia content, and customize the look and feel of your site. Jimdo also has built-in SEO tools to help improve your search engine rankings.
Marketing and sales tools: Jimdo offers a range of tools to help you promote and sell your products, including email marketing and social media integration. You can also create discount codes and set up gift cards. However, the marketing and sales tools on Jimdo are more limited compared to those on Shopify.
Customer support: Jimdo provides support through email and a knowledge base, but does not offer live chat or phone support. They also have a range of tutorials and resources to help you get started with their platform.
Other features: Some other notable features of Jimdo include support for multiple languages and the ability to create custom forms. Jimdo also offers integration with a range of third-party apps and tools, although the selection is more limited compared to Shopify.

Comparison of the features of Shopify and Jimdo

E-commerce functionality:

Shopify: Full-featured e-commerce platform with support for a range of payment gateways, shipping options, and inventory management tools.
Jimdo: Basic e-commerce functionality with support for payment gateways like PayPal and Stripe, and options for managing products, shipping, and inventory. However, the e-commerce features on Jimdo are more limited compared to those on Shopify.

Website building tools:

Shopify: Provides a range of customizable templates and design tools to help you create a professional-looking online store. Has built-in SEO tools to help improve your search engine rankings.
Jimdo: Provides customizable templates and design tools to help you create a professional-looking website. Has built-in SEO tools to help improve your search engine rankings.

Marketing and sales tools:

Shopify: Offers a variety of tools to help you promote and sell your products, including email marketing, abandoned cart recovery, and social media integration. Also provides tools for creating discount codes and gift cards, and tracking customer analytics.
Jimdo: Offers email marketing and social media integration, as well as tools for creating discount codes and gift cards. However, the marketing and sales tools on Jimdo are more limited compared to those on Shopify.

Customer support:

Shopify: Offers a range of support options, including live chat, email, and phone support. Has a comprehensive knowledge base and a variety of tutorials to help you get started with their platform.
Jimdo: Provides support through email and a knowledge base, but does not offer live chat or phone support. Has a range of tutorials and resources to help you get started with their platform.

Other features:

Shopify: Supports multiple languages and currencies, allows you to create custom reports, and integrates with a range of third-party apps and tools.
Jimdo: Supports multiple languages and allows you to create custom forms. Has integration with a range of third-party apps and tools, although the selection is more limited compared to Shopify.

Pricing of Shopify and Jimdo:

Shopify:

Shopify offers four pricing plans: Basic Shopify, Shopify, Advanced Shopify, and Shopify Plus.
The Basic Shopify plan starts at $29 per month and includes features like an online store, unlimited products, and a range of payment gateways.
The Shopify plan starts at $79 per month and includes additional features like professional reports and gift cards.
The Advanced Shopify plan starts at $299 per month and includes advanced features like advanced report builder and third-party calculated shipping rates.
The Shopify Plus plan is a custom pricing plan for high-volume merchants and includes additional features like launch management and priority support.

Jimdo:

Jimdo offers three pricing plans: Free, JimdoPro, and JimdoBusiness.
The Free plan includes a limited number of templates and design options, and includes Jimdo branding on your website.
The JimdoPro plan starts at $9.50 per month and includes additional templates and design options, as well as the ability to sell products online.
The JimdoBusiness plan starts at $21.50 per month and includes additional features like email marketing and the ability to customize the checkout process.

A comparison of the ease of use of Shopify and Jimdo:

Shopify:

Shopify has a user-friendly interface and a range of tutorials and resources to help you get started with their platform.
The website building tools are easy to use, with a drag-and-drop editor and a range of customizable templates to choose from.
The e-commerce functionality is also straightforward, with a range of options for managing your products, shipping, and payments.

Jimdo:

Jimdo has a user-friendly interface and a range of tutorials and resources to help you get started with their platform.
The website building tools are easy to use, with a drag-and-drop editor and a range of customizable templates to choose from.
The e-commerce functionality is relatively straightforward, but may be more limited compared to Shopify.

Overall, both Shopify and Jimdo are relatively easy to use, but Shopify may be more suitable for users who need more advanced e-commerce functionality. If you are a beginner or have limited experience with building websites, both platforms should be relatively easy to learn.

Customer support : Shopify vs Jimdo:

Shopify:

Shopify offers a range of support options, including live chat, email, and phone support.
They have a comprehensive knowledge base with a variety of resources and tutorials to help you get started with their platform.
Customer support is generally highly rated, with many users praising the helpfulness and responsiveness of the support team.

Jimdo:

Jimdo provides support through email and a knowledge base, but does not offer live chat or phone support.
They have a range of tutorials and resources to help you get started with their platform.
Customer support is generally rated positively, with users praising the helpfulness and responsiveness of the support team.

Overall, Shopify provides a more comprehensive range of support options compared to Jimdo, which may be more suitable for users who need more immediate assistance. However, both platforms have generally positive ratings for customer support, with users praising the helpfulness and responsiveness of their support teams.

Shopify vs Jimdo: Pros and cons.

Pros of Jimdo:

Easy to use website building tools
Affordable pricing plans
Good customer support
Support for multiple languages

Cons of Jimdo:

Limited e-commerce functionality compared to Shopify
Limited marketing and sales tools compared to Shopify
No live chat or phone support
Limited selection of third-party integrations compared to Shopify

Pros of Shopify:

Full-featured e-commerce platform
Wide range of website building tools and templates
Comprehensive marketing and sales tools
Excellent customer support
Wide selection of third-party integrations

Cons of Shopify:

More expensive than Jimdo, especially for higher-priced plans
Steep learning curve for some users
Additional fees for certain features, such as using a custom domain name or certain payment gateways.

Ultimately, the best platform for you will depend on your specific needs and budget. If you need advanced e-commerce functionality and a wide range of marketing and sales tools, Shopify may be the better option. However, if you are looking for an affordable platform with easy-to-use website building tools, Jimdo may be a good choice.

Shopify vs Jimdo : Conclusion

Jimdo and Shopify are both popular platforms for building and managing an online store. Both platforms offer customizable templates and design tools, as well as a range of marketing and sales tools to help you promote and sell your products. However, there are some significant differences between the two platforms that make them better suited for different types of businesses.

Shopify is a full-featured e-commerce platform with a wide range of payment gateways, shipping options, and inventory management tools. It also has a comprehensive range of marketing and sales tools, including email marketing, abandoned cart recovery, and social media integration. Shopify offers excellent customer support, with live chat, email, and phone support available, as well as a comprehensive knowledge base and tutorials. However, Shopify is more expensive than Jimdo, especially for higher-priced plans, and may have a steep learning curve for some users.

Jimdo is a more affordable option with easy-to-use website building tools and support for multiple languages. However, the e-commerce functionality is more limited compared to Shopify, and the marketing and sales tools are also more basic. Jimdo does not offer live chat or phone support, and the selection of third-party integrations is more limited compared to Shopify.